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Reach out to us, we’ll reach for solutions together
Teva Shared Solutions® is a
patient support program that can
help you every step of the way.
![](/globalassets/austedo/td/patient-support/patient-at-home-customer-service-representative2x.webp)
With Teva Shared Solutions, you’ll have the benefit of a Patient Access Specialist for insurance and pharmacy questions, and nurse support for treatment and dosing guidance. Your Shared Solutions team are dedicated professionals in their field, so you’ll get real help from real people.
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Shared Solutions, Teva’s patient support program, is your partner from the very beginning of treatment, from starting your prescription to nurse support and financial assistance. Let the broad reach of our services guide you toward a plan for starting and reaching your treatment goals. Reach out to us, we’ll reach for solutions together.
Teva Shared Solutions will partner you with a Patient Access Specialist for help working through financial assistance options that can help make treatment affordable. They’ll help navigate benefits, insurance, and prescription details. Whether you’re insured, underinsured, or not insured at all, we’ll verify coverage and help you navigate the paperwork, so nothing falls through the cracks. We’ll help find a financial option for you. With offerings like: a free trial voucher for your first 30 days of treatment or as little as a zero-dollar copay on refills for eligible patients.
The Shared Solutions Nurse team is focused on supporting you throughout your treatment. They can help with drug and disease education, treatment questions, prescription refill navigation, and even dosing guidance as you work toward your treatment goals.
Sign up for Shared Solutions by phone Monday through Friday from 8AM to 8PM Central Time at 1-800-887-8100 or through our website at MySharedSolutions.com.
Take advantage of support services
Find options for financial assistance, nurse support, benefits coverage, and more
Shared Solutions support
1-800-887-8100
M-F, 8 AM to 8 PM CT
Once your doctor prescribes AUSTEDO XR (deutetrabenazine) extended-release tablets,
Shared Solutions will help you start and stay on treatment
Benefits |
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Without Shared Solutions |
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Access to preferred specialty pharmacies |
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Benefits investigations |
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Free trial voucher* |
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Ask your doctor |
As little as $0 Copay card† |
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Ask your doctor |
Other financial programs |
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Ongoing nurse support |
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*The 30-Day Free Trial Voucher is only for new patients. Voucher is good for up to 4 weeks of titration or 30 days of medication.
†Offer is only available to patients with commercial insurance. Offer is NOT available to patients eligible for Medicare, Medicaid, or any other government payer coverage. Out-of-pocket costs may vary.
Exclusions and limitations apply. Please see complete Terms and Conditions.
Financial support
Shared Solutions helps with financial, insurance, and prescription assistance so you can receive treatment sooner and stay on treatment.
Whether you’re insured, underinsured, or not insured at all, we’ll verify coverage and work through financial assistance options to help make treatment affordable. Plus, we’ll help you navigate the paperwork, so nothing falls through the cracks.
Close to 90% of existing patients on AUSTEDO (deutetrabenazine) tablets pay $10 or less per month for their prescription.1 We’ll help you explore your financial options.1
Nurse support
While taking AUSTEDO XR with support from Shared Solutions, you will receive calls throughout treatment from our nurses to see how best we can support you in reaching your goals. They can help you with things like:
- Learning about TD and AUSTEDO XR
- Starting a treatment plan, dosing, and even managing your refills to keep you on track and on treatment
- How to take and how to remember to take your AUSTEDO XR
- Providing tools and resources to help you stay on track
Find out more about Shared Solutions
Shared Solutions is here to help.
Are you a healthcare professional?
The information on this site is intended for healthcare professionals in the United States. Are you a healthcare professional in the United States?
Reference:
1. Data on file. Parsippany, NJ: Teva Neuroscience, Inc.